The Parisian palace that sets a world record (and you didn’t know it)

One detail on their jackets might just change your view of hotel service.
In Paris, a discreet palace, the George V, has just set a world record… and all it takes is a bunch of keys.

The George V: world champion of the Clefs d’Or

The Four Seasons Hotel George V is not only a benchmark for Parisian luxury. It is now the hotel with the highest number of “Clefs d’Or” concierges: 11 in all. A world first in the hushed but hyper-competitive world of prestige hotels.

Behind this symbolic medal – two small crossed golden keys sewn into the lapel of their jacket – lies genuine professional recognition. Founded in 1929 in France, then internationalized in the 1950s, the Clefs d’Or association now has over 4,000 members in 80 countries.

A distinction that is anything but anecdotal

The Clefs d’Or awards don’t just reward a smile or standardized politeness. It’s a mark of trust, network and concrete expertise. Speed, discretion, excellence in service: the criteria are strict, and the selection process formidable.

This record reflects a clear strategy at the George V: to make customer service a weapon of differentiation, at a time when the high-end hotel industry is seeking to reinvent itself. It’s also a clever way of capitalizing on the emotional value of the customer experience, rather than on pomp and circumstance.

From stars to keys: an impressive track record

It’s no coincidence that this announcement comes on the heels of another major coup: the George V is the only hotel in Europe and the Middle East to boast six Michelin stars (including one green one), for its restaurants Le Cinq, L’Orangerie and Le George.

These recent distinctions place the establishment in an undisputed leadership position on the Paris hotel scene. The link is clear: culinary excellence and ultra-personalized service are becoming inseparable in the expectations of a demanding international clientele.

Also read: Mama Shelter: 3 Parisian rooftops to try out this summer

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